A supplier creates better information systems, and introduces barcoding, mixed pallets, and other methods of helping the consumer. The supplier is most likely to be differentiated on its ________
A) innovativeness
B) reliability
C) insensitivity
D) resilience
E) accuracy
A
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When project managers impose a solution to dysfunctional conflict after listening to each party, they are ________ the conflict.
A. Controlling B. Mediating C. Encouraging D. Arbitrating E. Eliminating
A customer returned a textbook to a bookstore because she decided to drop the class after a few weeks. The sales clerk refunded the customer's money immediately because the store had a "no questions asked" refund policy. Which of the following service gaps was reduced because of the clearly defined guideline?
A. Delivery gap B. Communication gap C. Knowledge gap D. Research gap E. Procurement gap
Mission Corporation reported the following equity section on its current balance sheet. The common stock is currently selling for $18.00 per share.
After the declaration and distribution of a 12% stock dividend, what is the total number of common shares issued?
A) 13,000
B) 160,160
C) 143,000
D) 17,160
What diversity factor did the EEOC add to its discrimination definitions in 2016?
a. gender b. age c. intellectual disability d. LGBT