Reviewing the major points made during the speech is a function of the __________.

A. introduction
B. body
C. conclusion
D. thesis
E. none of these choices


Answer: C

Communication & Mass Media

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All of the following statements about expressiveness are true EXCEPT

A) When expressiveness is exaggerated, it may be perceived as manipulative. B) A recent study found that stores with upbeat salespeople experienced better sales productivity than stores whose salespeople were less positive. C) When we communicate without expressiveness, our message tends to be ambiguous. D) Expressiveness can only be communicated nonverbally; it cannot be communicated verbally. E) Expressiveness is an ability to make your attitudes and emotions know to others.

Communication & Mass Media

"Bringing IP functionality to legacy equipment, Siemens will unveil an IP adapter for its Optiset line of desktop office telephones

By transferring the switching fabric from the line card on the PBX to an ethernet port, the adapter will allow enterprise users to convert to IP calls without buying new line equipment." The difficulty in comprehending what this press release means is the result of _______. a. disclaimers b. trigger words c. industry jargon d. abstract qualifiers

Communication & Mass Media

Which of the following details will best convey the historical importance of a sporting event?

A. team rivalries B. final score C. feel of the crowd D. strategy analysis

Communication & Mass Media

The average listener can process information at a rate of about 600 to 800 words per minute

Indicate whether the statement is true or false.

Communication & Mass Media