The ______, or the reason for or the event at which you are speaking, will help you decide on the topic, tone, and length of the presentation, or the style you choose.
a. audience
b. occasion
c. environment
d. atmosphere
b. occasion
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A communications analysis involves looking at communications by the company itself, by competitors, and industry communications
Indicate whether the statement is true or false
Which of the following is the most commonly used server-side scripting language?
A. Ruby on Rails B. Django C. PHP D. Perl
Which of the following is not considered involuntary disposal?
A) expropriation by the government B) fire C) earthquake D) exchange
Answer the following statements true (T) or false (F)
1. Managers often perform customer service roles as well. 2. A properly designed and administered structured interview includes probing questions designed to encourage job candidates to tell something about themselves and why they are interested in the job and qualified for it. 3. Hospitality organizations try to hire people who are able to handle the stress of providing service, especially when a service failure occurs. 4. Student recruiting is a major strategy in hospitality because the industry tends to want mature employees who have “been around the block a time or two.”