Salespeople should most likely do which of the following when a product is delivered to a customer?

A) Call the shipping agent to monitor delivery.
B) Mail an instruction manual to the customer.
C) Offer training in the use of the product.
D) Change the price charged to the customer.
E) Unpack the product by hand.


C

Business

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Which of the following is a correct statement regarding strict liability?

A. Strict liability is commonly described as "liability with fault." B. Generally speaking, negligence is a good defense to strict liability suits. C. The most recent major application of strict liability is to the manufacturers of defective products that are "unreasonably dangerous." D. The basic idea behind strict liability is that the risks associated with certain activities should be borne by an innocent person who has suffered loss.

Business

Which of the following is true regarding the weighted-average cost of capital?

a. The book value of the components of capital should always be used to calculate the weighted-average cost of capital. b. A company may have two weighted-average costs of capital if the firm's capital structure is so large that new common stock must be sold. c. The cost of common equity is lower than the cost of retained earnings. d. The cost of preferred stock is adjusted for the tax deduction associated with preferred dividends.

Business

Cash withdrawals by owners decrease assets and increase equity

Indicate whether the statement is true or false

Business

Conscious marketing is governed by four overriding principles that guide a firm's economic value creation.

Answer the following statement true (T) or false (F)

Business