A guest at Raphael's Four-Star Italian Restaurant generally spends $150 on a meal. Most of Raphael's customers are from nearby localities and eat at the restaurant twice a month. If the restaurant's margin is 60 percent, and a loyal customer is estimated to be worth $4,000, determine the average defection rate
a. Less than or equal to 0.15
b. More than 0.15 and less than or equal to 0.20
c. More than 0.20 and less than or equal to 0.25
d. More than 0.25
D
You might also like to view...
________ appeals used to build interest in sales messages relate to status, ego, and sensual feelings
Fill in the blank(s) with correct word
Darius has a Facebook and a Twitter account, actively uses Instagram, and has his own personal blog. He has a large network of social media friends and is very effective at influencing those people to act. Based on Darius' ability to drive other people to act on social media, he would have a high
A. Klout score. B. prestige score. C. influence score. D. sway score. E. persuasion score.
Which of the following is not a strategic risk of outsourcing?
A. loss of control over a supplier B. loss of cross-functional skills C. loss of nonvital functions D. loss of critical skills
Discuss the role of lower-level employees in the strategy-as-planned-emergence approach.
What will be an ideal response?