How can the knowledge of cross-cultural listening differences affect a person's ability to conduct international business?
What will be an ideal response?
Research by Richard Lewis has revealed that listening is not uniform across
cultures. For example, the French tend to listen for information, Germans for
information and technical details, and people in Arab cultures tend to listen for knowhow.
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What are the six maxims of politeness that have been identified by linguist Geoffrey Leech?
What will be an ideal response?
Olivia believes that management is often about the little things. One of the little things she does at every team meeting is that she asks everyone individually, "How was your weekend?" "What are you looking forward to this week?" and "What is one way that I or the team can make this week less burdensome?" In doing so, Olivia is:
a. Inspiring a shared vision b. Encouraging the heart c. Enabling others to act d. Modeling the way
If, as supporting material for a speech, you discuss or demonstrate a process of any kind, you are
a. explaining why. b. explaining how. c. describing. d. defining.
Couples who adhere to traditional views of gender in relationships are more likely to experience an increase in both self-esteem and marital satisfaction
Indicate whether the statement is true or false