Which of the following statements about the ethics of delivering bad news is most accurate?
A) Delaying the bad news in a message is manipulative.
B) The indirect strategy is unethical only if the writer intends to deceive the reader.
C) Using the indirect strategy is a way to hide the bad news from the reader.
D) Delivering bad news is a fact of life; consequently, you need not worry about ethics.
B
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Delnisha, a customer service representative for the manufacturer of Marathon brand faucets, receives a large order from a small contractor. Which of the following is the BEST way for Delnisha to begin a message saying the company does not sell directly to end users?
a. This letter informs you that we unfortunately do not sell faucets directly to contractors. b. I have referred your order to a distributor near you. c. Thank you very much for your order. Unfortunately, we will not be able to fill it. d. Our patenting coating process makes Marathon faucets the contractor's choice.
Attachment involves a court-ordered judgment allowing a local officer of the court (e.g., sheriff) to seize property of a debtor
Indicate whether the statement is true or false
A blog, sometimes referred to as a web log, is a website at which one can maintain journals or logs, writing and updating entries at any time
Indicate whether the statement is true or false
Outbound transportation costs per unit tend to be
A) about the same as inbound costs. B) higher than inbound costs. C) lower than inbound costs. D) neither higher or lower than inbound costs.