Shari works for the state division of child protective services. The e-mails and faxes she sends and receives contain highly confidential information that has the potential to harm others' reputations and even their safety. Shari carefully maintains her e-mail distribution list, and every e-mail and fax she sends includes a note on the bottom informing the recipient that all information contained therein is confidential. Shari is attempting to overcome which challenge to communication technology in the workplace?
A. reducing distraction
B. ensuring security
C. choosing a communication channel
D. work/life conflict
Answer: B
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In order, the stages of the perceptual process are _______
a. receiving, understanding, remembering, evaluating, and responding b. stimulation, interpretation-evaluation, organization, memory, and recall c. stimulation, organization, interpretation-evaluation, memory, and recall d. receiving, evaluating, understanding, remembering, and responding
Which of the following is a suggestion for enhancing effectiveness in verbal communication?
A) Use the most complex language you know so that you sound informed. B) Own your feelings and thoughts. C) Seek to talk more than your conversational partner. D) Use abstract language as often as possible. E) Engage about evenly in I language and you language.
In the motion picture Star Trek, Captain Kirk and Spock have difficulties understanding each other primarily because of disagreements over decision making styles. Kirk makes decisions intuitively that Spock perceives as rash, while Spock makes very calculated decisions that Kirk dismisses as utilitarian and stoic. These two disagree because of differences in what cultural characteristics of relationships?
a. Universalism versus particularism b. Specific versus diffuse c. Achievement versus ascription d. Neutral versus emotional
Identify suggestions for disciplined note taking.
What will be an ideal response?