____________ considers person and environmental variables and their potential interaction.

a. Humanistic theory
b. Cognitive psychology
c. Interactionism paradigm (page 5 left)
d. Person-environmental relations


c. Interactionism paradigm (page 5 left)

Communication & Mass Media

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Tanya is in the process of conducting customer focus groups, distributing online surveys, and analyzing customer response cards. Which term best describes Tanya’s efforts?

a. strategic planning b. secondary research c. public affairs planning d. primary research

Communication & Mass Media

Information is defined as

a. concepts or processes. b. extended explanations and definitions. c. a collection of fact and figures. d. facts and figures that have been given human significance.

Communication & Mass Media

Answer the following statement(s) true (T) or false (F)

1. Mediators share a value that focusing on the future is more productive than focusing on the past. 2. Organizational mediation typically uses extended premediation. 3. The co-mediation process is unique to transformative mediators. 4. One benefit of a co-mediation model is that co-mediators can model positive communication with each other in front of the disputants.

Communication & Mass Media

An informative speaker should create ________ by sparking listeners' curiosity and giving them a reason to want the information he or she has.

A. information need B. excitement C. inquisitiveness D. information hunger

Communication & Mass Media