The day begins in each Walmart store with the manager leading the famous Walmart cheer. The cheer is a fun and energetic way to remind employees that the customer is always number one. For years, it has been the one way that the company has shared its enthusiasm and can be considered part of the __________.
A. organization structure
B. incentive compensation
C. organization culture
D. empowerment
E. sales promotion
C. organization culture
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TQM's two core principles are
A. employee commitment and customer satisfaction. B. financial health and financial stability. C. management and leadership. D. people orientation and improvement orientation. E. radical innovation and continuous improvement.
The income effect refers to the situation when a higher nominal interest rate results from a(n)
A. decrease in income that increases the demand for money. B. increase in income that increases the demand for money. C. increase in the price level that increases the demand for money. D. decrease in the price level that increases the demand for money.
Through our ___________ or stories, we come to understand the organizational culture and one another.
a. water cooler talk b. narratives c. memos d. evaluatio
Which of the following types of decision-making takes place in situations that have occurred in the past and are familiar to the people dealing with them?
A. programmed decisions B. strategy decisions C. executive decisions D. nonprogrammed decisions