______ is a pattern of values-based leadership behavior based on honesty, practicality, and ethicality.
A. Ethical leadership
B. Authentic leadership
C. Spiritual leadership
D. Servant leadership
B. Authentic leadership
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Which of the following activities is most likely to have a cash flow effect?
a. Investing in money market funds b. Declaring cash dividends c. Reissuing treasury stock d. Issuing stock to acquire a patent
In a vertical analysis of the income statement, the 100% amount is
a. Net income b. Gross profit c. Operating income d. Net sales
One role of coalition partners are allies who are parties in agreement with a negotiator's goals and vision and who are also trusted by the negotiator.
Answer the following statement true (T) or false (F)
In CRM, findings about customers discovered through ________ techniques often lead to marketing opportunities
A) data collection B) data mining C) customer satisfaction D) customer loyalty E) customer value