Because she beat her goal this year by nearly 30 percent, Lori has been telling everyone in the sales department of her incredible skill as a salesperson. But last year when she didn't even reach her goal, she said her failure was due to the poor economy. Lori provides an example of
A. the halo effect.
B. a self-fulfilling prophecy.
C. fundamental attribution bias.
D. selective perception error.
E. self-serving bias.
E. self-serving bias.
In self-serving bias, people tend to take more personal responsibility for success than for failure.
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Normally, cash flows from investing activities will start providing cash during which phase of the product life cycle?
a. Introduction b. Growth c. Maturity d. Decline
Answer the following statements true (T) or false (F)
The conceptual framework maintains that accounting reports should become the only relevant source of information about enterprises.
Which of the following can be said regarding customer service?
A. Only large companies that deal with many customers need to worry about good customer service. B. Good customer service alone doesn't necessarily make customers happy. C. Research suggests that it takes more money to keep a current customer than to acquire a new one. D. Customers are getting used to poor customer service and it doesn't bother them that much. E. Good customer service is not necessary for B2B transactions.
Which of these statements about subdeliverables is BEST?
A) Subdeliverables have durations of their own. B) Subdeliverables consume resources. C) Subdeliverables have direct assignable costs. D) Subdeliverables summarize the outcomes of work packages.