General controls over IT systems are typically tested using:
A. Generalized audit software.
B. Test data.
C. Observation, inspection, and inquiry.
D. Program analysis techniques.
Answer: C
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Anne runs a small bakery on the main street of a resort town. Though hers was the only bakery around, the business had been suffering during the economic slowdown, and she was contemplating whether she should attempt strategic planning. Anne should be aware of what research finding regarding strategic planning?
A. Only large firms show performance gains from strategic planning. B. Only small firms show performance gains from strategic planning. C. Performance gains from strategic planning are equal among small and large firms. D. Both small and large firms benefit from strategic planning, but small firms get a larger boost in performance. E. Both small and large firms benefit from strategic planning, but the small improvement in performance may not be worth the effort for small firms.
Product cost information is useful in setting selling prices and in determining the profitability of each product
a. True b. False Indicate whether the statement is true or false
In the hospitality field, quality and value can only be defined by ______.
a. The organization b. The economy c. The culture d. The guest
Programs to manage diversity problems in organizations show that:
a. training programs sometimes backfire and increase polarization of attitudes. b. increasing awareness of minority issues is more important than improving communication skills. c. unequal status interactions among different types of people reduces prejudice. d. minority groups should be given different goals within the organization.