For a manufacturer, the final customer is part of the supply chain and customer service is part of the value chain
Indicate whether the statement is true or false
T
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Timken achieved record revenue despite a recession by ________
A) shifting attention into heavy processing, aerospace and defense industries B) shifting attention into the auto industry C) lowering prices on bearings for a tractor manufacturer's medium-sized tractors D) avoiding sales of high priced bearings for large tractors E) all of the above
What are the implications of American ethnic subcultures for marketers?
What will be an ideal response?
Personal values are the internal rudder by which you steer your life.
a. True b. False
The Consumer Bill of Rights refers to a law that
A. codified the ethics of exchange between manufacturers, distributors, and suppliers, including the rights to safe working conditions, fair pay, and collaborative decision making. B. guaranteed consumers the right to be compensated through replacement, repair, or reimbursement for products that fail to perform as promised by the manufacturer. C. codified the ethics of exchange between buyers and sellers, including the rights to safety, to be informed, to choose, and to be heard. D. guaranteed consumers the rights that are enumerated in the First Amendment to the U.S. Constitution. E. codified the ethics of exchange between manufacturers, distributors, and suppliers, including the right to be paid.