What is the most important skill needed to be an effective PR professional?
a. speaking to large groups of people
b. writing clearly and persuasively
c. handling unexpected crises
d. using marketing communications
b. writing clearly and persuasively
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In empathic listening, you
a. Try to understand speaker's point of view. b. Try to discern the speaker's background. c. Try to understand your own point of view. d. Try to discern the your own background.
The three-note chime that introduces NBC is a trademark
Indicate whether the statement is true or false
What aspect of a speech is affected by the size of the audience?
A. the degree of formality of your presentation B. the amount of supporting material you use C. the impact of your attention getter D. the length of your speech
Carl is an elementary school teacher who is expected to both nurture his students and enforce strict policies. When Jimmy acts out and breaks the rules, Carl knows it is because he has trouble at home. Discipline only causes him to act out more. Carl feels as though he is stuck between helping and harming Jimmy. This is an example of _____.
a. role conflict b. role ambiguity c. work overload d. emotion labor