The text identifies three types of gestures related to emotions. Which type of gesture is represented by behaviors such as head holding, face touching, arm folding, and leg crossing?
a. illustrators
b. displacement activities
c. self-intimacies
d. emblems
c. self-intimacies
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The vice chancellor of clinical research at Duke University suggests that a public relations agency that ghostwrote an honest article about a defective drug would lose its pharmaceutical client
What should public relations practitioners do when their research reveals that a pharmaceutical client's drug may have defects? What will be an ideal response?
Chloe wants to be a broadcast journalist when she graduates from college, as she's been told that she's well spoken and highly expressive. She wants to continue to improve herself nonverbally so that she can convey many emotions to her future viewers. Chloe makes sure to observe and interview customer service representatives, counselors, members of the clergy, and local politicians because she understands that to improve her own nonverbal skills, she should
A. make contacts in various industries. B. spend time with highly expressive people. C. consider the social situation someone is in. D. engage in role playing.
Your speech will be presented to an audience of scientists, engineers, and technicians. Generally, members of an educated audience such as this are
a. more accepting of statistics and generalizations. b. more concerned with issues outside their immediate field of operation. c. more interested in personal concerns than broad sociological or political issues. d. more easily swayed by appeals to emotion and authority.
If you wanted to appeal the Navy's initial refusal of your FOI request, you would first appeal to:
a. Any member of Congress b. The U.S. Court of Appeals c. The head of the Navy d. None of the above, because the initial judgment of an FOI officer is considered final.