Matt just finished his first conversation with an international student from Rwanda. He found that things went smoothly without his having to think about what he was saying even though he was a bit nervous about the interaction before it happened. Matt's experience illustrates ________.
A. conscious competence
B. unconscious competence
C. unconscious incompetence
D. conscious incompetence
Answer: B
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The members of a creative writing team are asked come up with ideas for a new publicity campaign. The members are further asked to individually submit their proposals via their smartphones
After the submission of every idea, they are shown to everyone on the team. Which problem-solving method did the team use? a. Electronic brainstorming b. Traditional brainstorming c. Policy technique d. Six Questions technique
A speech that praises graduating seniors and inspires them to reach for their goals is called a ___ address.
a. keynote b. commencement c. commemorative d. inspirational
The belief that many government officials had that levees in New Orleans would protect it from the devastating flood waters of Hurricane Katrina represent which symptoms of groupthink.
A. illusion of morality B. self-censorship C. direct pressure on dissidents D. illusion of invulnerability
Concentrating too hard is a listening mistake. Describe the mistake and briefly explain why it
is a problem. What will be an ideal response?