Which of the following is a factor that will help you direct a presentation specifically to an audience?

a. the location and occasion of the speech
b. the audience's knowledge & experience
c. the seating arrangement for the presentation
d. all of the above.


D

Business

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Which of the following is a good strategy for effectively handling rude or inconsiderate customers?

A. Don't maintain decorum. B. Don't make direct eye contact. C. Don't compromise, even if needed. D. Don't resort to retaliation.

Business

Typical adjustments to the unadjusted bank balance on a bank reconciliation include deposits in transit and outstanding checks.

Answer the following statement true (T) or false (F)

Business

A project has an initial investment of $100,000 and a project profitability index of 0.15. The discount rate is 12%. The net present value of the project is closest to:

A. $12,000 B. $15,000 C. $115,000 D. $112,000

Business

Which of the following is not a characteristic of brand experience?

a. Authentic. b. Discoverable. c. Conversational. d. Formal. e. Scalable.

Business