A class is a result of classification
Indicate whether the statement is true or false
TRUE
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Which of the following would not be considered an internal centralized service department?
A) Payroll accounting department B) Manufacturing department C) Information systems department D) Purchasing department
Marketing often doesn't get the "respect" it deserves as a professional field of study, primarily because
A. it fails to impact the bottom line of the company and isn't factored into executive decisions. B. people generally don't understand what marketing is or what it does. C. marketing positions tend to pay less than other business functions. D. compared to other business functions, it has had few useful metrics to measure its performance impact. E. marketing is all about the emotion and less about facts.
Company strategies and value creating processes can't be effectively executed without internal information systems that include
A. continuous access to social networks. B. TQM, reengineering, and Six Sigma programs. C. activity-based cost accounting, benchmarking, and best practices. D. customer data, employee data, supplier/partner data, operations data, and financial performance data. E. monetary and nonmonetary reward systems.
Answer the following statement(s) true (T) or false (F)
1. Assessing and reporting HR metrics will result in better organizational performance. 2. No information system generates any return on the investment unless managers change their decision behavior for the better. 3. Trying to identifying what metrics should be reported without considering an organization’s problems and opportunities misses the reasons for the metrics. 4. Dashboards are an enriched component of reporting.