Taveen, the production manager at Wire Express, has noticed that one of his machines seems to stall out briefly toward the end of a run. He is wondering whether this stalling is affecting the width of the wire product. He creates several control charts

and notices about 11 consecutive points above the centerline and three points beyond two standard deviations from the centerline. How should Taveen react?


These points do meet the criterion for out-of-control indicators. He should probably test and realign the machine or look for other malfunctions to identify the root cause of the observations.

Business

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