An activity is a basic unit of work performed within an organization
Indicate whether the statement is true or false
true
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Which of the following documents represents a contract between two parties?
a. shipping's inventory notification b. packing slip c. customer acknowledgement d. bill of lading
Which of the following statements about complaints is true?
A. Complaints cannot be eliminated; they can only be reduced in frequency. B. Handling complaints properly is most important during the commitment stage of a partnership. C. Only when complaints are eliminated can a true partnership be formed. D. A complaint should be predominantly attributed to the customer's handling or misuse of the product. E. All of these
The term cash includes
A) coins, currency (paper money), checks B) money orders, and money on deposit that is available for unrestricted withdrawal C) short-term receivables D) both a and b
To win expectation damages, the injured party must prove the breach of contract caused damages that can be quantified with reasonable certainty
a. True b. False Indicate whether the statement is true or false