Which of the following methods is most ideal for rehearsing a speech?
a. Rehearse the key points silently in your head.
b. Practice only once to avoid over-preparation.
c. Read the speech aloud until it is fully memorized.
d. Stand up and deliver the speech to a friend.
Answer: d
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Arlene gets angry every day when she gets home from work and finds that her husband has left a mess in the kitchen. She cleans it up, and then doesn't speak to him for at least an hour after he gets home from work. Her conflict management style is:
a. accommodating. b. competing. c. avoiding. d. compromising.
What does symbolic interaction theory explain that is of interest to mediators?
A. Words have fixed meanings, but everyone may not know the correct definitions. B. People mimic each other’s emotional states. C. Through social interaction we construct (and reconstruct) meaning. D. When expectations are not met, people become defensive.
Most research supports the notion that low self-disclosure is the underlying cause of juvenile delinquency and anti-social behavior.
Answer the following statement true (T) or false (F)
Which of the following would NOT be useful in building the intercultural skills of tourists?
A. practice speaking up when you do not understand something B. gathering knowledge about the culture before one visits C. learning about local customs that may affect communication during your visit D. learning a few words of the local language