?Long-term relationships with profitable customers is the key objective of

A. ?personal selling.
B. ?customer relationship management.
C. ?production oriented firms.
D. ?e-marketing.
E. distribution channels.


Answer: B

Business

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On the income statement, profit margins are expressed as a percentage of

A. debt. B. expenses. C. equity. D. sales.

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A collaborative relationship between two firms is a kind of strategic alliance, which is simply a commercial agreement between two (or more) parties to work together in some mutually defined ways

Indicate whether the statement is true or false

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According to the research, the Eastern Europe cluster scored high on ______.

A. in-group collectivism B. future orientation C. performance orientation D. uncertainty avoidance

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Ethnocentrism refers to the:

a. ability to appreciate the customs and cultures of others. b. study of the development of cultures. c. tendency to believe in the superiority of one's own culture. d. None of the answers are correct.

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