Which of the following will best help a new employee establish credibility with customers?
A) Understanding the company's history
B) Establishing qualifications and areas of expertise
C) Being aware of communication skills
D) Bragging about previous records and successes
E) Using hyperbole when discussing past achievements
Answer: B
Explanation: B) Audiences need to know that you have whatever it takes to back up your message, whether it's education, professional certification, special training, past successes, or simply the fact that you've done your research.
You might also like to view...
What is the average time that a snowplow is out of service?
A crew of mechanics at the Department of Transportation garage make minor repairs to snowplows during the winter. The snowplows break down at an average rate of 4 vehicles per day and breakdowns are distributed according to the Poisson distribution. The mechanic can service an average of 7 vehicles per day with a repair time distribution that approximates a negative exponential distribution. Assume an 8 hour day.
The seller's right to cure does not affect the right of the buyer or lessee to reject goods
Indicate whether the statement is true or false
Which of the following is NOT an important consideration in measuring risk for a capital
budgeting project for a well-diversified firm? A) contribution to firm risk B) systematic risk C) total project risk D) None of the aboveNall may be important in measuring project risk.
Ideally, an entity identifier is composed of _____ attribute(s)
a. three b. one c. two d. six