Which of the following is false regarding quality circles?
A. They are a frequent component of continuous improvement programs.
B. They provide a way for workers to make suggestions about how to improve productivity
and quality.
C. They are effective at increasing the quality of work life.
D. They are not intended to change the underlying structure of work.
C. They are effective at increasing the quality of work life.
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Companies that build "trustability" often find themselves giving away too much product, thus hurting profitability
Indicate whether the statement is true or false
In using reinforcement, a manager should
A. avoid using punishment. B. reward both desired and undesired behavior. C. give all subordinates the same rewards to ensure fairness. D. save rewards for weekly or monthly celebrations. E. clearly communicate the desired behavior.
Mercer was getting bored with his job as a sales clerk in the home department until his manager gave him responsibility for training a new salesperson in his area, which he likes to do. This is an example of
A. management by exception. B. management by objective. C. the unity of command principle. D. an intrinsic reward. E. an extrinsic reward.
If an individual is able to reasonably accomplish what they set out to do with their lives, we would say that:
a. being ineffective b. engaged in self-leadership c. not engaging in self-leadership d. being personally effective