One should be careful of labeling individuals because labels
a. reduce complex individuals into a single category.
b. can limit your view of others.
c. can result in wrong assumptions about individuals.
d. all of the above.
D
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Explain the concept of audience psychographics. Be sure to include all four types discussed
in Chapter 10. What will be an ideal response?
__________ credibility is generated outside the presentation that the speaker gives and is brought in to increase its persuasiveness
a. Source b. Intrinsic c. Extrinsic d. Dynamic
Which style of conflict management attempts to find a solution that meets, to a certain extent, the needs of all concerned?
a) Compromis b) Accommodation c) Competition d) Avoidance
What is one of the most critical aspects of successfully implementing a mental training program?
a. problem identification b. goal attainment c. generalization d. self-regulation (page 336 right)