A process to rectify service failures is called

A) failsafing.
B) service recovery.
C) poka yoke.
D) DMAIC process.


B) service recovery.

Business

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A preferred stock is expected to pay a $0.75 dividend every quarter indefinitely. If the required rate of return is 10% with quarterly compounding, what formula in B3 can be used to determine the value of this stock?



a) =B1/B2/4
b) =B1/B2
c) =B1/(B2/4)
d) =B1*4/(B2/4)
e) =B1/(B3/4)

Business

TruColor Printers Inc. has purchased a sophisticated printing press for $1 million. Which of the following is most likely to be true about the printing press?

a. It will be depreciated over its useful life. b. It will be charged as an expense in the year it is bought. c. It will more likely be short-lived. d. It will retain its identity in the final product.

Business

Wilson owned equipment with an estimated life of 10 years when the equipment was acquired for an original cost of $80,000. The equipment had a book value of $50,000 at January 1, 2017. On January 1, 2017, Wilson realized that the useful life of the equipment was longer than originally anticipated, at ten remaining years.On April 1, 2017 Simon Company, a 90% owned subsidiary of Wilson Company, bought the equipment from Wilson for $68,250 and for depreciation purposes used the estimated remaining life as of that date. The following data are available pertaining to Simon's income and dividends declared: 201720182019Net income$100,000 $120,000 $130,000 Dividends declared 40,000  50,000  60,000 ?Assuming there are no excess amortizations associated with the consolidation, and no

other intra-entity asset transfers, compute Wilson's share of income from Simon for consolidation for 2019. A. $119,000. B. $118,800. C. $115,000. D. $118,825. E. $117,000.

Business

IMT managers should know that employees from cultures with a high power distance are more likely to:

Scenario: International Manufacturing & Trading International Manufacturing & Trading (IMT) is a medium-sized U.S. company rapidly expanding in the Asian and Far East markets. The company has decided to open a manufacturing plant in Japan, Taiwan, and Malaysia. IMT will send key top managers from the U.S. office and will hire the lower-level managers and employees from the local markets. IMT managers realize that there will be some cultural differences but are unsure of what and how much. A.  use their power to obtain undue favors. B.  encourage consensus-oriented decision making. C.  avoid people in positions of power. D.  readily accept the high status of other people in the organization. E.  give their power to others as a sign of friendship.

Business