An airline that divides its customers into VIP, Preferred, and Regular customer sets is practicing what principle?
a. Customer prioritization
b. Customer displacement
c. Customer segmentation
d. Customer clustering
c. Customer segmentation
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Eye behavior, such as looking down and avoiding eye contact, can be strong signals a person could be lying, and are referred to as ¬¬¬¬______.
a. arousal cues b. salience cues c. involvement cues d. deception cues
Advantages of CATI include:
A) interviews can be conducted via TV cable B) cable and TV interviewing may be conducted simultaneously C) surveys can be enhanced with the CATI drop-off survey technique D) the computer dials the respondent, brings up the questions to the interviewer and moves ahead to the appropriate question E) CATI enhances single source data
Which of the four levels of the cost hierarchy would be used by a ice cream producer using an activity-based management for a production run of a certain quantity of ice cream of vanilla flavor?
A) Unit-level activity B) Batch-level activity C) Product-level activity D) Facility-level activity
The standard for obtaining a search warrant is same for both administrative cases
and criminal cases. a. True b. False