Who is responsible for evaluating the reliability and credibility of supporting materials drawn from Internet sources?

A. the listeners
B. the speaker
C. the webmaster
D. the author


Answer: B

Communication & Mass Media

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Dr. Chen spends several minutes asking his patients questions about their physical and emotional symptoms before he begins their physical examinations. What role is Dr. Chen taking?

A) listening facilitator B) negotiator C) listening connoisseur D) counselor E) leader

Communication & Mass Media

According to the text, which of the following is a listening barrier?

a. listening with an open mind b. refusing to make a judgment after listening sufficiently c. failure to focus on the essentials of the message d. sitting in the back of the room

Communication & Mass Media

Strong organizational values may limit change

and encourage obsolescence when organizational values come in conflict with changing environments requiring new decisions and approaches. Indicate whether this statement is true or false.

Communication & Mass Media

The ______ should serve not only the audience members but should also reflect what your client wants.

A. benefits and features B. audience needs C. call to action D. tone of voice

Communication & Mass Media