Which level of management is most often engaged in tactical planning?
A. Working-level employees
B. First-line managers
C. Middle managers
D. Top managers
E. Consultants
C. Middle managers
The strategic priorities and policies are then passed down to middle managers, who must do tactical planning.
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Which of the following appears in different sections of the income statement when prepared on a single-step basis and when prepared on a multistep basis?
a. Sales commissions b. Office salaries c. Interest income d. Sales
Answer the following statements true (T) or false (F)
1. The research is clear: high performance work systems such as quality circles, job rotation, teams, and total quality management decrease absenteeism and turnover and increase company profits. 2. American lean production practices are similar to those used in Japan in that decision-making is decentralized to give workers a greater say in what ultimately gets decided. 3. The constant drive to achieve reduced inefficiencies through lean processes has been called, "management by stress" by critics of the lean production philosophy. 4. In Saturn's self-directed work teams, teams of 6-15 union employees were empowered to make business decisions about business planning, technology, pricing, and new product development. 5. The Saturn plant in Spring Hill, Tennessee, is an example of the successful implementation of self-directed work teams in a traditional scientific management-based industry.
Violet negotiates with Urban Credit Corporation to obtain a loan for $85,000 to buy a home. During the negotiations, Urban Credit orally misrepresents the terms, but provides the required documents, which accurately state the terms. Violet does not read the documents. The party or parties most likely liable for a violation of the law is
A. neither party. B. Urban Credit. C. Urban Credit and Violet. D. Violet.
_____ are stores that consumers purposely plan to visit. They are often built as freestanding stores.
A. Destination stores B. Benefit retailers C. Relationship builders D. Lifestyle stores E. M-stores