Whatever the situation, Sandy, the team manager, never includes his teammates in the decision-making activities. This results in low team commitment and affects the team's performance. Which method of decision making does Sandy use?
a) Leader mandat
b) Individual approaches
c) Majority rule
d) Powerful minority
A
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Clarise spills her coffee all over herself and the table. Her friend says, "Oh, I have done that a million times too" as she helps her to clean up the coffee. Her friend's comment illustrates
a. facework designed to help Clarise save face. b. metacommunication as a way to lose face. c. self-censorship designed to prevent loss of face. d. an attempt to disclose blind area information. e. an inappropriate self-disclosure.
Which of the following is a process (maintenance) function of leadership?
A) initiating discussions B) summarizing the gist of a discussion C) clarifying ideas D) telling members that their work makes a difference
The conflict management strategy of ________ emphasizes your concerns over those of others, and relies on personal power
a. compromising b. avoiding c. competing d. collaborating
Madison gets annoyed when her friend Susannah rambles on and on about every individual question on the test when she only asked Susannah about how she did overall on the test. Susannah is violating the maxim of ___________
a. quality b. quantity c. manner d. relation