John hasn't started working on his term paper. He wants to do well in the course, but he's struggling with how to identify a solid topic and start an outline. Most of the other students appear to be moving ahead. John is procrastinating because he is
A. stressed.
B. not interested in the course.
C. unable to manage his time.
D. impulsive.
E. lazy.
Answer: A
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Virginia considers Howard, her office assistant, to be both highly skilled and highly motivated. Howard frequently surprises Virginia with his creative problem solving, above and beyond the basic job requirements. What response should Virginia make to Howard's performance?
A. She should not respond to Howard's behavior because no changes are necessary. B. She should reward Howard and offer him opportunities for career development. C. She should refer Howard for help with stress management. D. She should offer Howard feedback that is more detailed in areas needing improvement. E. She should investigate whether Howard feels he is being treated fairly.
______ communication messages include reports, memos, and letters.
A. Oral B. Nonverbal C. Written D. Electronic
The belief that a person’s personality is the result of their learning, experience, and social relationships in life, is typical of which approach to personality?
a. Humanist b. Trait c. Socio-cognitive d. Psychoanalytic
Before entering into a conflict, you should ask yourself, ____.
A. is the conflict worth the cost? B. is the conflict justified? C. is the conflict petty? D. is the conflict your fault?