On a customer satisfaction survey, which answer most likely suggests that RealPlan salespeople should focus on needs awareness?
A) "The product was not as sturdy as the salesperson said it would be."
B) "The product did not solve my primary problems."
C) "The product is not a good value for the money."
D) "The product arrived torn in the box."
E) "The product had a strange color."
B
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Royal Company purchased a dump truck at the beginning of 2012 at a cost of $60,000 . The truck had an estimated life of 6 years and an estimated residual value of $24,000 . On January 1, 2014, the company made major repairs of $20,000 to the truck that extended the life 1 year. Thus, starting with 2014, the truck has a remaining life of 5 years and a new salvage value of $8,000 . Royal uses the
straight-line depreciation method. What amount should be recorded as depreciation expense each year starting in 2014? a. $6,000 b. $12,000 c. $13,600 d. $14,400
The fastest growing segment of the U.S. population is currently:
a. African Americans b. Asian Americans c. Hispanics d. European
Lorene, an artist, orally agrees to sell Sabrina a painting for $600 . While Lorene is busy talking on the phone, Sabrina writes her a note on the back of an envelope she finds in her purse. The signed note states that she will stop by the studio to pick up the painting within the week. Sabrina changes her mind about the painting, and when Lorene sues to enforce the contract, Sabrina defends on
the basis of the statute of frauds. Sabrina will succeed with this defense. a. True b. False Indicate whether the statement is true or false
Oversight Corporation monitors employees' electronic communications made in the ordinary course of business. This
a. is a violation of the rights of Oversight's employee. b. is within Oversight's rights as an employer. c. is a subject for dispute resolution by the communications providers that Oversight uses. d. falls under the "business-extension exception" to the Electronic Communications Privacy Act.