Regarding heuristics, which of the following statements is FALSE?
a. A heuristic is a "rule of thumb" that reduces the number of alternatives thinkers must consider.
b. Heuristics are based on a learned set of rules that lead to a correct solution.
c. Expert problems solvers are good at using heuristic strategies.
d. Using heuristics raises one's odds of success, but does not guarantee a solution.
ANSWER: b
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