The nursing supervisor overhears two nurses talking while walking to the parking lot. One seems scared of the other. Which is the nursing supervisor?s priority action?
1. Do nothing until the next time both nurses are working and then confront them both.
2. Start talking to the one who is scared to ?come to the rescue.?
3. Start a conversation with the nurse who is scaring the other nurse.
4. Call the organization?s security person on duty to address it.
3
Explanation: 1. It is the responsibility of the nurse manager to protect the nurse from the bullying nurse. By
starting a conversation with the nurse who is scaring the other nurse, the nurse manager
allows the scared nurse to get away. The next time the nurse manager works with the scared
nurse, the nurse should talk to the nurse manager about ways to stop the behaviors. Doing
nothing is incorrect as it seems to condone the behavior, overtly coming to the nurse?s rescue
may make the situation worse, and security is not needed at this point.
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