According to Kramer, nurses in the shock phase should ask themselves:
a. "How can I fit in with other staff?"
b. "Why can't I perform as everyone expects?"
c. "What changes can I make to make me feel good about the choice to become a nurse?"
d. "How can I get the rest of the staff to change?"
ANS: C
Correct: During the shock or rejection phase, novice nurses must ask themselves what they must do to become the type of nurse envisioned and to make a contribution.
Incorrect:
a. "Fitting in" comes with gaining confidence, which is the issue faced by the graduate.
b. Although becoming more organized and improving communication is part of resolving the shock phase, the novice should focus on positive accomplishments and should remember that a nurse cannot learn everything in school—many skills are learned after graduation. Expectations of new graduates are often unrealistic.
d. Although being a change agent is beneficial, blaming others is not the best choice.
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