Distinguish between formal and informal reports
A formal report is carefully structured; it is logically organized and objective, contains much detail, and is written in a style that tends to eliminate such elements as personal pronouns. An informal report is usually a short message written in natural or personal language. An internal memo generally can be described as an informal report.
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John was in charge of an important project. Bill was working on this project for John. At the end of each week, John would meet briefly and individually with each person working on the project to provide feedback about the week that had just passed and the status of the project. One Friday, when John was meeting with Bill, he had told Bill about several positive things that he had done. Then, John offered feedback on two negative areas, or things that John felt could be improved. Bill became defensive and felt that John was callous and uninformed. Bill was ______.
a. reacting too quickly b. signaling his preference for 360-degree feedback c. making attributions about John’s observations and motives d. displaying his preference for a learning orientation toward feedback
Which of the following media would be effective in communicating if one needs to consider or deal with emotions?
a. letter b. phone c. email d. text
Which of the following actions can distort company records and result in fraudulent financial reporting?
A) Prepaying an expense and recording it as an asset. B) Collecting revenue in advance of earning it. C) Recording revenue that has not yet been earned. D) Recording an expense that has been incurred but has not yet been paid.
The major retailer in a neighborhood business district is a junior department store
Indicate whether the statement is true or false