To become ISO certified, an organization must pass a rigorous third-party audit of its manufacturing and service processes
Indicate whether the statement is true or false
True
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Refer to Figure 11.1. Suppose the exchange rate is $.70 per franc. At this exchange rate, there is an ____ of francs which leads to a ____ in the dollar price of the franc, a(n) ____ in the quantity of francs supplied, and a(n) ____ in the quantity of francs demanded.
a. excess demand, rise, increase, decrease b. excess demand, rise, decrease, increase c. excess supply, fall, decrease, increase d. excess supply, fall, increase, decrease
Answer the following statements true (T) or false (F)
1. An example of external failure costs is the cost of handling product warranties. 2. Activities to fix price are included in calculating the cost of quality. 3. Edwards Deming taught statistical quality control methods to the Japanese after World War II. 4. The Union of Japanese Scientists and Engineers instituted the Deming Prize. 5. Quality inspectors work for free is true regarding the phrase quality is free.
Which of the following consumer segments should promotion target at the introduction stage of
the product life cycle? A) early adopters B) late majority customers C) laggards D) up-and-comers
Which of the following statements is true of globalization?
A. It does not allow employees to provide services although most economies have become very efficient at producing physical goods. B. It encourages the maintenance of the status quo. C. It occurs through cross-border partnerships. D. It does not create threats to anybody. E. It fails to involve smaller firms.