Managing a knowledge intensive workforce is very challenging. The best way for a firm to manage its workforce is to
A. balance efforts in attraction, selection, and retention of top talent.
B. attract the brightest employees and train them often.
C. ensure that it pays higher salaries than its rivals.
D. retain knowledge workers by increasing rewards.
Answer: A
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Which of the following is typically an attribute of a smaller audit firm?
a. The type of work is primarily external audits. b. The firm has multiple teams that work on the audit of a single entitiy and then disband. c. The firm has multiple teams that overlap across engagements. d. The firm has a relatively higher level of staff turnover.
Which of the following is NOT a channel intermediary?
A) the supplier of the raw materials used to make glass windows B) the distributor who sells stained glass windows C) the wholesaler who buys the stained glass window from its creator D) the showroom that displays glass windows for customers to see E) the manufacturers' agent who sells the stained glass windows
Wynn’s Marketing Designs requires all employees to be at work from 10:00 a.m. to noon and from 1:00 to 3:00 p.m., but allows people to come and go as desired during the rest of their eight-hour workday. This is an example of:
A. job simplification B. job expansion C. work teaming D. flextime E. job rotation
Which of the following is not true about on-demand service firms?
A. The growth of on-demand service firms is supported using online reputation systems based on peer review. B. It is not likely that on-demand service firms will totally escape government regulation. C. On-demand service firms facilitate access to resources. D. On-demand service firms are a totally new phenomenon without precedent in the history of e-commerce.