Examples create a mental image of an event and offer more details

than definitions do.

Indicate whether the statement is true or false


F

Communication & Mass Media

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Linda went to traffic court to plead her case regarding a speeding ticket she received on

campus. The judge cut her off, silenced her, and gave her the maximum fine. "Yes ma'am," Linda answered. While Linda strongly disagreed with the judge's decision, she was respectful to her because of the judge's __________ power. a. coercive b. information c. reward d. referent e. legitimate

Communication & Mass Media

Within organizations, many Chinese workers see the manager as ______.

a. a sort of father-like figure who makes decisions and expects obedience from the workers b. a member of the Communist Party c. an equal partner in the business d. distrustful

Communication & Mass Media

The _____ is the surge of anxiety we feel as we begin delivering a speech.

a. anticipation phase b. confrontation phase c. adaptation phase d. orientation phase

Communication & Mass Media

As your textbook explains, when giving a commemorative speech, a speaker should take care to

A. use PowerPoint to generate strong emotions. B. avoid falling back on clichés and trite sentiments. C. thank the people who made the award possible. D. All of these answers are correct. E. Both avoid falling back on clichés and trite sentiments and use PowerPoint to generate strong emotions.

Communication & Mass Media