Influence derived from a person's ability to manipulate the logistics of a task as well as the physical environment of a group is a person's ________ power.
Fill in the blank(s) with the appropriate word(s).
ecological
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______ provides an explanation for how our identities are developed and maintained as well as how our identity is intricately linked to group memberships.
A. The communication theory of identity B. Self-expansion theory C. The dramaturgical perspective D. Social identity theory
Which of the following is a nondefensive response to the criticism, “You’ve really messed up that account now”?
a. “Tell me what, in your mind, I did that upset you.” b. “Not taking Mr. Kimble to dinner endangers the account?” c. “So you’re upset that the account may be lost?” d. “Losing that account might really hurt our department?” e. All of these answers are correct to respond nondefensively to that criticism.
In his observations of married couples, marriage researcher John Gottman found that a significant predictor of divorce was __________.
A. neglecting to confirm one's marriage partner during everyday conversations B. increased use of interrupting responses C. neglecting to paraphrase one's marriage partner's emotions D. employing false listening behaviors in everyday conversations
Keeping backup supplies is a good way to avoid unexpected problems with your visual aids
Indicate whether the statement is true or false.