Which of the following statements is an example of the guidelines to better listening?
a. "The speaker is a Republican and I am a Democrat. He will never persuade me, so there is no point in listening to any more of his presentation."
b. "I can get more out of this speech if I listen to the main ideas instead of the facts."
c. "It doesn't matter what I am doing with the rest of my body as long as my ears are open."
d. "I like the speech topic, but I cannot stop fixating on his chewing gum."
b
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What two skills can one develop to become culturally other-oriented?
What will be an ideal response?
The self-serving bias is when you take credit for the negative and deny any responsibility for the positive
Indicate whether the statement is true or false.
According to the Center for Business Ethics, an ethical leader would bypass a competent person in order to promote a less competent relative or close friend
True False
According to the authors of your textbook, why is nonverbal communication important?
A. All of the meanings in any communication encounter are carried on the nonverbal level. B. Competent small group communication is not possible without understanding nonverbal communication. C. We must understand the way in which the new medium of computer-mediated communication eliminates much of the nonverbal context. D. We rely heavily on nonverbal messages to infer the internal states of others. E. Nonverbal communication will insure one is an effective public speaker.