According to Taylor, the main problem is getting employees to work at their maximum capacity at all times

Indicate whether this statement is true or false.


TRUE

Communication & Mass Media

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As discussed in chapter 1 and in class, all of the following criteria indicate that it is appropriate to use a cultural stereotype except for the fact that:

a. It is based on data b. It is the first best guess c. It is descriptive d. The person is willing to change it as additional information becomes available e. It is evaluative

Communication & Mass Media

Ed has trouble distinguishing between assertive and aggressive communication. His teacher clarifies the difference by saying:

A. aggressive and assertive communication is basically the same. B. assertive communication means taking charge of your life without taking advantage of others. C. aggressive behavior takes advantage of others, so "passive aggressive" behavior is better. D. assertive behavior means being passive about ones needs, whereas aggressive behavior allows one to meet these needs while also helping others.

Communication & Mass Media

When you make a list of your own interests, and just begin writing as many topics related to these as you can think of without stopping to consider them, you are using a technique known as

A) natural topic selection. B) brainstorming. C) topic building. D) futility.

Communication & Mass Media

A group which is often used in large organizations to involve many people in the

decision-making process is called a. a symposium b. a panel c. a forum d. a buzz group

Communication & Mass Media