The American Red Cross is a not-for-profit organization that uses volunteer workers the same way a for-profit business uses paid employees. To encourage volunteers to continue to give their time, the Red Cross thanks volunteers with public recognition. This would be an example of
A. scientific management.
B. piece-rate scaling.
C. Theory X.
D. positive reinforcement.
E. an ineffective reward system.
Answer: D
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A true ______________________________ system requires that all expenditures be formally approved for payment and be recorded as a payable before they can be paid
Fill in the blank(s) with correct word
Credit card sales amount to $5,000, plus $250 sales tax. The credit card fee is 3%. What amount would be debited to the cash account?
a. $150; b. $4,850; c. $5,000; d. $5,092.50; e. none of these.
Communication-style bias is most likely to occur when a salesperson:
A) has a different communication style than a customer B) is unable to understand a customer's regional accent C) fails to use standard terms when describing products D) lacks a grasp of social customs in the customer's culture E) talks too quickly during most sales presentations
Available secondary data are almost always adequate in solving a retailer's data needs
Indicate whether the statement is true or false