Doug Roberts is the leader of an industrial sales team. He leaves much of the actual selling to his salespeople. However, each Friday, he takes one of his ten best customers to lunch. He often discusses the local sports teams and what is going on in the area, but he is always sure to talk about the industry and the companies that his customers do business with. Doug Roberts is engaging in ______.
a. social astuteness
b. interpersonal influence
c. networking
d. apparent sincerity
c. networking
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