Provide a definition of etymology
What will be an ideal response?
The origin, history and development of a word
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When a business does not plan for productive client communication and customer service, that organization can expect:
A. As many problems to arise as in any other organization B. Low expectations and many complaints C. An average number of complaints about service D. Good service from employees because people already know the importance of customer service.
Trust is a critical factor for developing relationships in organizations
Indicate whether this statement is true or false.
Kathryn Bigelow is noted as a contemporary auteur for her idiosyncratic romantic comedies
Indicate whether the statement is true or false
People who think of conflict as a threat to interpersonal and community harmony are likely to use ________ and take a nonresistant response like dealing with the conflict indirectly.
A. avoidance B. pacifism C. compromise D. confrontation