Empathic listening is defined as ______
A) listening with the goal of detecting what is being emphasized
B) providing cues to the speaker to speed up their delivery
C) listening with the goal of showing understanding and support
D) listening with the goal of showing one's knowledge of a subject
C
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The internal dialectic that focuses on the need for predictability and routine in a relationship and the need for novelty and change in a relationship is ______.
a. connectedness–separateness (connection–autonomy) b. openness–closedness c. certainty–uncertainty (novelty–predictability) d. None of these are internal dialectics.
When governments remove limitations to consolidation, there is:
a. a horizontal merger b. a vertical merger c. a conglomerate merger d. de-regulation
Last week, ten soldiers were killed in Iraq under what the White House calls an "act of honor," is an example of a(n) _______ reference
A) historical B) recent event C) personal D) occasion
Using "we" language, such as "we have an opportunity to change our community" is a useful way to connect with listeners' values and experiences.
a. True b. False