During an individual session with a client, the nurse states, "You say you are upset about the number of fights your son has been involved in, but you smile as you say so and you brag about your son being known as a tough guy"
Which therapeutic communication technique is the nurse using? a. confrontation c. reflection
b. informing d. focusing
A
The nurse is using confrontation. Confrontation is communication that points out inconsistencies between feelings, thoughts, and actions. Used correctly, confrontation encourages the client to explore maladaptive behavior. To use confrontation as a therapeutic tool, the nurse must use a friendly but firm approach and recognize that a client may deny or become angry with the suggestion that something in his or her life is inconsistent.
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