When a theory's explanations make sense and do not appear to contradict each other, the theory is said to have
A. logical consistency
B. heuristic appeal
C. good scope
D. utility
Answer: A
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Legals are
A) news items regarding police and courts. B) paid advertising required by law. C) marriage, divorce and business announcements. D) on-air acknowledgments of non-commercial sponsors.
Bill no longer enjoys his work because he was
passed over for a promotion and does not believe he will advance any further in the company. Bill is suffering from a lack of motivation factors. Indicate whether this statement is true or false.
When communicating with a customer, who is upset, the service provider should not make eye contact or smile because it makes the customer feel intimidated
Indicate whether this statement is true or false.
David was born in the Philippines when his father was stationed on a military base there. Even though he has lived in the U.S. for the last 15 years of his 20-year life, David is very passionate about helping address the economic hardship in the Philippines and chooses to speak on this for his class. David's selection is an example of which piece of advice about choosing a topic?
A) Select a topic appropriate to your audience. B) Select a topic appropriate to the speaking occasion. C) Select a topic that matters to you. D) Narrow your topic to a manageable focus. E) Mind mapping your topic in relation to your broad area of interest.