David is discussing changes to the smoking policy at work. Though the company as a whole wants a work environment that is smoke-free, over half of David’s employees prefer to smoke during their lunch breaks in the break room. After many complaints about the new policy, David tries to appease the workers who want to smoke by directing them to smoke outside the building in designated smoking zones, thus minimizing their loss. How is David overcoming resistance with his staff?

a. by creating a win-win situation
b. by creating urgency
c. by clearly state why the change is needed and how it will affect employees
d. by developing a positive trust climate for change


a. by creating a win-win situation

Business

You might also like to view...

A(n)___________is a form sent by the purchasing department to the supplier

Fill in the blank(s) with correct word

Business

Shane feels the presentation and negotiation have gone well, so he decides to use a direct appeal close. What would Shane most likely say to the representative of the church?

A) "Do you have any more questions about ad runs?" B) "It looks like I've covered all your questions." C) "Are you ready to sign the contract so we can close the deal?" D) "Is there anyone else we should present this information to?" E) "What is your overall opinion of my sales presentation?"

Business

The bank reconciliation

A) should be prepared by an employee who records cash transactions B) is part of the internal control system C) is for information purposes only D) is sent to the bank for verification

Business

Altonvista Inc., a company based in California, is sued by a plaintiff from the state of Texas. Which of the following statements would apply to this situation?

A) The case must be heard in the California federal court as this is a subject matter in which federal courts have exclusive jurisdiction. B) If the plaintiff chooses to bring the case to the California federal court, it would stay in the federal court. C) If the plaintiff decides to bring the case to the California federal court, Altonvista Inc. can have the case moved to a California state court. D) The case can only be heard in a California state court as the matter is not subject to federal jurisdiction.

Business